1. Definitions
1.1 In these terms and conditions:
- “You” or “Your”: The person named in the order to whom we are supplying the goods.
- “We”, “Us”, or “Our”: ANTS&M LTD, registered in England and Wales with company number 15433021.
- “Goods”: Products listed in your order.
- “Order”: Your order for the goods.
- “Delivery”: The delivery of the goods to the address specified in the order.
- “Circumstances Beyond Our Control”: Defined in clause 10.2.
1.2 “Writing” or “written” includes email unless stated otherwise.
1.3 These terms apply to any contract between us for the sale of goods.
2. Our Contract With You
2.1 By placing an order, you confirm acceptance of these terms. These terms override any others unless explicitly agreed in writing.
2.2 Check your order details carefully. Contact us immediately if there are errors.
2.3 The contract is formed when we confirm acceptance of your order in writing.
2.4 Images on our website (https://magnusdream.co.uk) are for illustrative purposes. Colors and patterns may vary.
2.5 Dimensions provided are approximate with a tolerance of ±2 cm.
3. Changes to Order or Terms
3.1 We may revise these terms to reflect changes in laws, regulations, or payment methods.
3.2 You may request changes to your order before dispatch. If changes affect the price, we will inform you.
4. Delivery
4.1 DPD delivery is available within 1-3 working days. Delivery charges and timescales may vary. Please note that delays can occur due to circumstances beyond our control.
4.2 Delivery is complete when goods are delivered to your address or collected by you.
4.3 Ensure someone is available to receive delivery. If no one is present, redelivery charges may apply.
4.4 Risk transfers to you upon delivery or collection. Ownership transfers when full payment is received.
4.5 Goods delivered to remote areas may incur additional delivery time or charges.
5. Faulty Goods
5.1 If goods are faulty, contact us at +44 7454 013504 or support@magnusdream.co.uk. We may arrange for inspection and, if appropriate, repair or replacement.
5.2 Refunds or replacements will be provided for goods with manufacturing defects.
6. Guarantees
6.1 Goods are covered by a minimum 12-month guarantee unless otherwise stated. Claims after 12 months may incur charges.
6.2 Guarantees do not cover:
- Normal wear and tear.
- Damage caused by misuse or neglect.
- Alterations or repairs by unauthorized parties.
6.3 Your statutory rights are unaffected.
7. Price and Payment
7.1 Prices include VAT and are as listed at the time of order confirmation.
7.2 Delivery charges are not included unless specified.
7.3 Payment must be made in advance by card or another agreed method.
7.4 Late payments may incur interest at 3% above HSBC Bank PLC’s base rate.
8. Your Right to Cancel
8.1 You may cancel an order within 14 days of receiving the goods by contacting us in writing at The Cottage Cross Gate, Wykeham, Spalding, England, PE12 6HW or emailing support@magnusdream.co.uk.
8.2 Exceptions to cancellation rights:
- Customized goods.
- Unsealed mattresses or bedding for hygiene reasons.
8.3 Return goods in unused condition and original packaging. Return costs are your responsibility unless the goods are faulty.
9. Liability
9.1 We are responsible for foreseeable loss or damage caused by our breach of contract or negligence.
9.2 We are not liable for:
- Business losses.
- Indirect or consequential losses.
9.3 Nothing in these terms limits liability for death or personal injury caused by our negligence or fraud.
10. Circumstances Beyond Our Control
10.1 We are not responsible for delays or failure caused by circumstances beyond our control, including strikes, natural disasters, or supplier delays.
10.2 In such cases, we will notify you and resume obligations when possible. You may cancel the contract if delays exceed four weeks.
11. Miscellaneous
11.1 We may transfer our rights and obligations under these terms to another organization.
11.2 These terms are governed by English law, and disputes are subject to the jurisdiction of the English courts.
11.3 Personal information is used solely for order processing and marketing (if consented).
Contact Information
- Company Name: ANTS&M LTD
- Registered Address: The Cottage Cross Gate, Wykeham, Spalding, England, PE12 6HW
- Warehouse Address: Unit 3, Bank House Farm, Common Road, Moulton Seas End, Spalding, PE12 6LF
- Phone: +44 7454 013504
- Website: magnusdream.co.uk
For any questions, contact us at support@magnusdream.co.uk or +44 7454 013504.